






Margin
Under-bid jobs, missed change orders, unlogged hours — margin gone.
Take-home
The gap between gross and what you actually keep is too wide.
Efficiency
No standard for the crew to follow — so every job burns time, material, and margin.
Sales
Winning on price instead of the right jobs at the right margin.
They’re held up by the work moving between them — every job travels one path, changing hands from one part of the business to the next. Get the handoffs right and the pillars stand. Break one, and the pillar behind it starts to sag.
The six handoffs, in order
Not inside the work — in the handoff between the people who pass it along. Listen to any crew and you’ll hear it: a hundred different frustrations, every one born at a handoff.
The cascade
Break one handoff and the pillar behind it erodes — then the others start to lean.
The cost of one broken handoff
~$120K
a year leaks through a single broken handoff for a typical $1–2M operation. And every dollar of it is fixable.
Diagnose it
Rate each handoff, one to five — shaky to solid. We’ll show you the one costing you the most, and exactly where to start.
Marketing → Sales
Sales → Estimating
Office → Field
Field → Office
Closeout → Client
Renewal → Referral
Start rating
Score each one from shaky to solid. Your weakest one shows up here, along with what it’s costing you.
Real owners and crews on what changed when the whole business started running on one system.
When the whole company runs on one system, the results compound — more revenue, more take-home, a team that executes, and your time back. Hover to open each one.
A business worth more than the work.
Pay your people — and yourself.
Get out of the truck.
Your life back.
Mark Bradley spent 30 years running and scaling one of North America’s top landscape businesses — then built the software the industry ran on. LeanScaper is everything he learned, turned into a system any contractor can run.