About this episode:
99% of what happens in your business every day is waste — and you can't see a single second of it.
Paul Akers, author of 2 Second Lean and the leader who has trained over 1,000 executives inside Toyota's home turf, breaks down why your operation runs on friction you've stopped noticing.
For a $1M-$10M landscape company, the gap between blind operators and seeing operators is the difference between scaling chaos and scaling profit.
IN THIS EPISODE:
• The three patrols a day Toyota leaders run on a job site — and how to apply them to a Tuesday-morning install crew
• Why a $100K Cummins diesel and a small tilt-bed truck do the same job, but only one keeps your crews in flow
• The two-line operating system Paul has used for 23 years: "Make the process the expert, not the person" and "Wherever you ask the question, that's where the answer should be"
• The three patrols a day Toyota leaders run on a job site — and how to apply them to a Tuesday-morning install crew
• Why a $100K Cummins diesel and a small tilt-bed truck do the same job, but only one keeps your crews in flow
• The two-line operating system Paul has used for 23 years: "Make the process the expert, not the person" and "Wherever you ask the question, that's where the answer should be"
⏱ TIMESTAMPS
0:00 — Intro & Get Off Your Office
0:55 — Paul's Japan Connection Explained
2:23 — What Japanese Respect Really Looks Like
4:32 — Your Wealth Is in Your Waste
6:35 — Why Leaders Are Blind to Waste
11:51 — Value vs. Non-Value Defined
15:35 — The #1 Rule for Lean Transformation
20:30 — What Lean Leadership Actually Looks Like
24:44 — Most Common Waste on Job Sites
31:27 — Lean Thinking for Trucks & Trailers
34:06 — Building an Internal Improvement Culture 41:13 — Two Quotes That Change Everything
0:55 — Paul's Japan Connection Explained
2:23 — What Japanese Respect Really Looks Like
4:32 — Your Wealth Is in Your Waste
6:35 — Why Leaders Are Blind to Waste
11:51 — Value vs. Non-Value Defined
15:35 — The #1 Rule for Lean Transformation
20:30 — What Lean Leadership Actually Looks Like
24:44 — Most Common Waste on Job Sites
31:27 — Lean Thinking for Trucks & Trailers
34:06 — Building an Internal Improvement Culture 41:13 — Two Quotes That Change Everything
To learn how the only AI platform purpose-built for landscapers can help your business → https://leanscaper.com/platform
