
Get the answer your policy or SOP already gives, with the document it came from.
Your company documents, already in LeanScaper — Lana answers from these.
You ask in the same place you ask everything else.
No search syntax and no folder names — the question the way you would ask a coworker.
It searches the documents and files saved in LeanScaper that your access already covers.
You get the answer plus the document it came from, so you can check it yourself.
When nothing in your documents answers the question, Lana says so — that is the SOP you have not written yet.
The answer exists. It is in a handbook, an SOP, or an email somebody wrote two seasons ago — and the fastest way to get it is to interrupt the one person who remembers where it lives.
So the question goes to the owner, the owner answers from memory, and the next person asks the same question next month.
You can either type or speak to Lana in English, or Español.
Process question
How are we supposed to handle a customer who wants to skip a scheduled mow?
Ask Lana this↗Voice-friendly, from the truck
Hey Lana, what does our handbook say about reporting a windshield chip?
Ask Lana this↗
Pick the question your team asks you most and see whether your own documents already answer it.